We know that having a car accident—big or small—can really shake you up. And for some of our older customers, it can be hard to know where to start when it comes to getting things sorted. At Harewood Panel and Paint, we want you to know that you’re not alone, and we’re here to help make the process as stress-free as possible.
A Friendly Face When You Need It Most
We’ve been part of the Christchurch community for years, and many of our customers are people we’ve known for a long time—friends, neighbours, and family. When you come to us, you’re not just a number. You’re someone we genuinely care about.
If you’ve had a prang or a scrape, we’ll take the time to sit down with you, explain what’s going on, and answer all your questions in plain language. No jargon, no rushing, and no pressure.
What You Can Expect
Here’s how we make things easier for you:
- We explain things clearly – Whether it’s how long repairs will take or how insurance works, we’ll talk you through it step by step.
- We keep in touch – You’ll know what’s happening with your car every step of the way—no guessing, no being left in the dark.
- We care about quality – We take real pride in our work and make sure your vehicle is safe and looking great before it leaves the workshop.
- We help with the tricky stuff – Not sure what to do with insurance paperwork? Give us a call—we’re happy to help guide you through it.
Courtesy Cars – Just Ask
If your car needs to stay with us for a few days, we may be able to sort you out with a courtesy car. That way, you’re not stuck at home or relying on someone else to get you where you need to go.
Prefer not to drive a courtesy car? No worries at all—we can often take you home and pick you up again when your car is ready. It’s all part of making things easy and comfortable for you.
Real People, Real Care
We’ve helped hundreds of older drivers over the years—some of whom were nervous about coming in, especially if it was their first time dealing with car repairs in a long while. But by the time they left, they felt confident, supported, and relieved to have it all sorted.
Here’s what one of our lovely customers, Margaret from Bishopdale, told us:
“I wasn’t sure what to expect, but from the minute I walked in, I felt looked after. The team were kind, honest, and explained everything so clearly. I’d recommend them in a heartbeat.”
Pop In for a Chat
You’re always welcome to stop by the workshop, even if you just want to ask a few questions or get a bit of advice. We’re locals, just like you, and we’re always happy to help.
At Harewood Panel and Paint, we’re not just here to fix cars—we’re here to look after people.
So if you or someone you know needs a bit of extra support after an accident, give us a ring or drop by. We’ll make sure you’re well looked after from start to finish.
