After an accident, your insurer may recommend one of its preferred repairers. However, this does not necessarily mean you must use that workshop.
You can ask for your vehicle to be repaired by Harewood Panel and Paint. Let your insurer know your preferred repairer when you lodge your claim, and always check your policy’s terms and conditions, as repair-authorisation requirements can vary between insurers.
Why choose your own repairer?
Your vehicle is an important investment, so you should feel confident about who is repairing it. Choosing Harewood Panel and Paint means working with a trusted local team that is committed to quality workmanship, clear communication and getting you safely back on the road.
Our team can inspect the damage, prepare a detailed repair estimate and help coordinate the approval process with your insurer. Whether the damage is obvious or hidden beneath the panels, we take the time to assess your vehicle carefully and recommend the appropriate repairs.
Will choosing Harewood Panel and Paint affect my insurance claim?
Selecting your preferred repairer does not automatically invalidate your claim. Your insurer will still need to assess and authorise the work in accordance with your policy.
When making your claim, simply tell your insurer that you would like Harewood Panel and Paint to complete the repairs. If you are uncertain about your options, check your policy wording or ask your insurer to explain any conditions relating to repairer choice.
Can Harewood Panel and Paint help with the insurance process?
Yes. Insurance claims can feel complicated, particularly when you are already dealing with the disruption caused by an accident. Our experienced team can assist with the repair process, provide the necessary assessment information and communicate with the relevant parties to help keep everything moving.
We will also keep you informed, so you know what is happening with your vehicle and what to expect next.
Can I get a loan vehicle during an insurance or private repair?
Yes. Harewood Panel and Paint has a range of loan vehicles available to help keep you mobile while your car is being repaired. Options may include standard cars, utes, vans and seven-seaters, subject to availability.
Loan vehicles may be available for both insurance and privately paid repairs. We recommend booking early if you require a particular type of vehicle.
If bringing your damaged vehicle to the workshop is difficult, talk to our team about collection and delivery options. Where arranged, we may be able to collect your vehicle and leave a loan vehicle with you, making the repair process as convenient as possible.
Insurance repairs and private repairs
Not every repair needs to become an insurance claim. For smaller dents, scratches or cosmetic damage, paying privately may be worth considering, especially when the cost of the repair is close to or below your insurance excess.
Harewood Panel and Paint can assess the damage and provide a clear quote, helping you compare your options before deciding whether to claim through insurance or pay privately.
Choose Harewood Panel and Paint
Your insurer may suggest a repairer, but you can still ask to have your vehicle repaired by a team you know and trust. Harewood Panel and Paint offers professional collision repairs, personal service and practical support from assessment through to completion.
Contact Harewood Panel and Paint today to arrange an assessment, discuss your insurance claim or reserve a loan vehicle.
Insurance policies and repair-authorisation requirements vary. Customers should confirm their repairer options with their insurer before work begins.
