Your Step-by-Step Guide from Harewood Panel & Paint
Being involved in a car accident — whether it’s a minor fender bender or something more serious — can be a stressful and confusing experience. At Harewood Panel & Paint, we’re here to help make the next steps as smooth and stress-free as possible.
Here’s what you should do if you’re ever in a vehicle accident:
1. Check Everyone Is Okay
Your safety is the top priority.
Make sure everyone involved is alright and assist anyone who needs help. If someone is seriously injured, call emergency services immediately (dial 111). You must report the accident to Police within 24 hours if anyone is injured or there is significant damage.
2. Collect Important Details
You’ll need these for your insurance claim:
- Vehicle registration numbers of all cars involved
- Names and contact details of other drivers
- Take a photo of the other driver’s licence (if possible)
- Take clear photos of the damage, road conditions, and location
3. Contact Your Insurance Provider
Let your insurance company know what happened as soon as possible. They’ll guide you on what’s covered and what they need from you.
Tip: You can choose your own repairer – so let them know you want to work with Harewood Panel & Paint.
4. Deliver Your Vehicle to Us
Bring your car to our workshop at 8a Sheffield Crescent, Russley.
Can’t drive it? No problem, we can arrange towing. Just call us on 03 358 8154.
5. Insurance Assessment
Once your car arrives, we will:
- Photograph the damage
- Liaise directly with your insurer
- Help determine the best repair solution
Your insurer will contact you once the claim is approved.
6. Vehicle Repairs
We’ll book a time that works for you to complete the repairs.To keep you moving, we have 25 loan cars available (subject to availability).
We’re your trusted local experts in panel beating, paintwork, and accident repairs. We can:
- Provide an obligation-free quote
- Work with all major insurers
- Offer quality workmanship backed by over 25 years of experience
- Help with our 25 loan cars (subject to availability)
All repairs go through quality control checks to ensure a high standard. Before handing your car back, we can give it a professional groom so it looks its best.
We know how to get your car looking like new, and back on the road as quickly as possible.
7. Vehicle Collection
When your vehicle is ready, we’ll call or text you to collect it.
Just a heads up — any insurance excess is payable at the time of pick-up
At Harewood Panel & Paint, we’re committed to taking the stress out of accident repairs. With over 25 years of trusted service, expert workmanship, and friendly local support, you can count on us to get you back on the road safely and smoothly.
Harewood Panel & Paint – Trusted repairers, here when you need us most.
Contact us on 03 358 8154 or visit www.harewoodpanelpaint.co.nz
